Shipping Policy for EMERALDSTORE
At EMERALDSTORE, we want your order to arrive quickly and without any hassle. That is why we offer free shipping on every order shipped to the United States and Canada. No minimum purchase is required, and there are no hidden fees at checkout. What you see is what you pay.
Once you place your order, our team gets to work right away. We carefully pack each item to make sure it travels safely to your door. Most orders are processed and handed over to our shipping partners within one to two business days. After that, the delivery time depends on where you live.
Delivery Times
For customers in the United States, you can expect your package to arrive within 3 to 7 business days after it ships. We know you are excited to receive your order, and we work hard to keep that window as short as possible.
For our customers in Canada, delivery typically takes 9 to 12 business days. This includes time for customs clearance, which can sometimes add a day or two depending on the region. Please keep this in mind when planning around special occasions or events.
Order Tracking
As soon as your order ships, we will send you a confirmation email with a tracking number. You can use that number to follow your package every step of the way. If you ever have trouble locating your tracking information, just reach out to us and we will be happy to help.
Questions About Your Order
If you have any questions about shipping, delivery times, or your order in general, please do not hesitate to contact us. Our support team is here to make sure your experience with EMERALDSTORE is a pleasant one from start to finish.
Email: [email protected]
Mailing Address:
EMERALDSTORE
1200 Commerce Park Drive, Suite 305
Austin, TX 78758
We appreciate your trust in EMERALDSTORE and look forward to getting your order on its way to you soon.